Is the Customer Always Right?

A video from Prager University

Imagine a man going into a store looking to learn more about a certain product. He asks the salesperson some questions and gets the answers he was seeking. Then he goes home and orders the item online for less money. He knew all along he was going to order online, but he used the store as a showroom for his Internet purchase. Did he do anything wrong?

In this week’s video, Is the Customer Always Right?, Dennis Prager explores this issue, and explains the moral obligation that customers have toward shopkeepers. His answer may surprise you — and possibly change the way you see the world.


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